What are Entitlements?

Entitlements are the resources allocated to your Qualz.ai workspace that enable you to conduct qualitative research. Each workspace has a set of entitlements that determine what features you can use and how much.

Types of Entitlements

Qualz.ai workspaces include the following types of entitlements:

AI Interviews

AI Interviews allow you to conduct AI-moderated voice interviews with participants. Each interview consumes one AI Interview entitlement.

What counts as an AI Interview?

Each participant who completes an AI-moderated interview
Interviews can be of any length
Includes real-time transcription and analysis

AI Participant Responses

AI Participant Responses enable you to collect responses from AI-powered synthetic participants. These are ideal for rapid prototyping and testing your research instruments.

What counts as an AI Participant Response?

Each AI participant completing an interview = 1 response
Each AI participant completing a survey = 1 response
AI participants provide thoughtful, contextual responses
Both AI interviews and AI surveys consume from this single pool

Analysis Units

Analysis Units are used when you run analysis on your qualitative data using our multi-lens analysis system.

What counts as an Analysis Unit?

For Interview Analysis:

Each transcript analyzed = 1 analysis unit
Plus 1 unit for overall synthesis
Formula: transcripts + 1
Example: Analyzing 10 transcripts = 10 + 1 = 11 units

For Survey Analysis:

Analysis is based on response batches and open-ended questions
Each batch of 100 responses per question = 1 unit
Plus 1 unit for overall synthesis
Formula: ceil(responses / 100) × open-ended questions + 1
Example: 150 responses with 3 open-ended questions = ceil(150/100) × 3 + 1 = 2 × 3 + 1 = 7 units

Transcription Uploads

Transcription Uploads allow you to upload audio, video, or text files for transcription and analysis.

What counts as a Transcription Upload?

Each file uploaded for processing
Includes automatic transcription for audio/video files
Supports various formats (.mp3, .mp4, .wav, .docx, .pdf, .txt)

Workspace Limits

In addition to consumable entitlements, workspaces have limits on:

Team Seats

The maximum number of members who can be part of your workspace. This includes Owners, Admins, and Members.

AI Participants

The maximum number of AI participant personas you can create for synthetic research.

Checking Your Entitlements

You can view your current entitlement balance at any time:

Click on the workspace switcher in the top-left corner
Select "View Usage" from the dropdown
Or navigate to Workspace Settings > Usage

The usage panel shows:

Remaining entitlements for each type
Current usage against workspace limits